Contact Us

We'd love to hear from you. Get in touch with our team.

Get in Touch

Choose the best way to reach us based on your needs

📧

General Support

Questions about our apps, technical issues, or general inquiries.

support@g4mind.com
⏱️ Response time: 24-48 hours
🐛

Bug Reports

Found a bug or technical issue? Help us improve our apps.

bugs@g4mind.com
⏱️ Response time: 12-24 hours
💡

Feature Requests

Have an idea for a new feature or improvement? We'd love to hear it.

features@g4mind.com
⏱️ Response time: 48-72 hours
🔒

Privacy & Data

Questions about privacy, data management, or account deletion.

privacy@g4mind.com
⏱️ Response time: 24-48 hours
💼

Business Inquiries

Partnerships, collaborations, or business-related questions.

business@g4mind.com
⏱️ Response time: 48-72 hours
📰

Press & Media

Media inquiries, interviews, and press kit requests.

press@g4mind.com
⏱️ Response time: 24-48 hours

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible

Note: This form will open your default email client. You can also email us directly using the addresses above.

Our Office

Based in the vibrant city of Istanbul, Turkey

G4Mind Studio

Our team is based in Istanbul, Turkey, where we draw inspiration from this unique city that bridges Europe and Asia. This multicultural environment influences our approach to creating universally accessible brain training experiences.

While we primarily operate digitally and communicate via email, we're always happy to connect with partners, researchers, and users who share our passion for cognitive enhancement and beautiful app design.

📍 Location

Istanbul, Turkey
Contact us for specific meeting arrangements

🌍 Time Zone

Turkey Time (TRT) - UTC+3

📅 Response Hours

  • Monday - Friday9:00 AM - 6:00 PM
  • Saturday10:00 AM - 4:00 PM
  • SundayClosed

All times are in Turkey Time (TRT). We typically respond to emails within 24-48 hours during business days.

Quick Questions

Common questions we receive

How quickly do you respond to emails?
We typically respond within 24-48 hours during business days. Bug reports receive priority and are usually addressed within 12-24 hours.
Do you offer phone support?
Currently, we provide support primarily through email to ensure accurate documentation and faster resolution. This also allows us to provide detailed technical assistance.
Can I suggest new features?
Absolutely! We love hearing from our users. Send feature requests to features@g4mind.com and include details about how the feature would improve your experience.
How do I report a bug?
Email bugs@g4mind.com with a description of the issue, your device model, iOS version, and steps to reproduce the problem. Screenshots are also helpful.
Do you offer partnerships?
We're open to partnerships that align with our mission of making brain training accessible and effective. Contact business@g4mind.com with your proposal.
Is my data safe when contacting you?
Yes, we take privacy seriously. We only use contact information to respond to your inquiry and never share it with third parties. See our Privacy Policy for details.

Follow Our Journey

Stay updated with our latest developments and brain training insights

We'll keep you informed about new games, features, and brain training research updates.